Terms

Last updated: 11 November 2026

1. Who we are

Schmingo is offered by Brooke Gazdag, [business address], Germany (hello@schmingo.com) ("we"). These terms apply to everyone who sets up games with Schmingo ("host", "you"). Players who only join a game need no account and accept nothing; the privacy page tells them what happens with their data.

2. How you buy

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Prices are shown on the pricing page. Prices include VAT. Paddle charges them and sends you the invoice.

3. Passes are personal

A pass belongs to the person who buys it, for example a trainer, facilitator, lecturer or event organizer. An employer can pay for a pass for someone; it then belongs to that person. A pass may not be shared with or resold to others.

4. What you get

  • Free: up to 10 players per event, across all rounds, with the Classic board.
  • Event Pass (€49): one event, any number of players, all features. It runs for 3 days (72 hours), starting when the code is entered on the host screen of an event, not when you buy it. It must be entered within 12 months of purchase. Once entered, it belongs to that event, unless we move it at your request.
  • Year Pass (€179): any number of events for 12 months, starting on the day of purchase.
  • Custom work, for example hosting on the day or squares for your audience: what we agree in writing.

We keep improving the game. We may change features as long as what you paid for keeps working for the period you paid for.

5. Codes, links and sign-in

You need no account. Organizers can sign in with their email address (no password: we send a one-time link) to keep their events and passes in one place. After buying, you get a pass code. Keep it to yourself: whoever has it can start games with your pass. Your host link for an event works like a key in the same way. If a code or link gets out, write to us and we'll replace it.

6. Your event and your guests

  • Tell your guests about the game and link to our privacy page. A line in your event email or on the screen is enough.
  • For your guests' data, you are the controller and we process it on your behalf. Our data processing agreement (AVV) is part of these terms.
  • Squares you write yourself must not be discriminatory, insulting or unlawful, and must not ask about health, religion, sexual orientation, family status, money or anything else that could out someone. We may remove squares that break this rule.
  • If you use the AI to suggest squares, read the suggestions before you use them. You decide what goes on the cards.
  • You're responsible for your event: the venue, safety and how people move around the room while they play.

7. What stays ours

The app, the ready-made boards and their squares belong to us. You may use them for your events during your plan. Squares and logos you add stay yours. You allow us to store and show them so the game works.

8. Availability

We work to keep Schmingo available and fast. Once a card has loaded, the game keeps running on the phone even if the connection drops, and cards can be opened with a code from the host screen. We don't promise uninterrupted availability. Test the venue Wi-Fi before your event.

9. Refunds

You can get a full refund within 14 days of purchase, without giving a reason, as long as the pass has not been used on an event. See the refund policy. Paddle processes refunds.

10. Liability

We're liable without limit for intent and gross negligence, for injury to life, body or health, under the Product Liability Act (Produkthaftungsgesetz) and where we gave a guarantee. For slight negligence we're liable only for breach of essential obligations (obligations whose fulfilment makes the contract possible and on which you may rely), and only up to the damage typical and foreseeable for this kind of contract. In all other cases our liability is excluded.

11. Ending

You can stop using Schmingo at any time. We can block a pass code or host link that is used against these terms, after a warning where reasonable.

12. Changes

If we change these terms, the new version applies to passes bought after the change. Passes already bought keep the terms that applied when you bought them.

Right of withdrawal

If you buy as a consumer in the EU, you can withdraw from the purchase within 14 days without giving a reason: write to Paddle (the seller) or to us. Because a pass is digital content, your right of withdrawal ends early once you enter the code on an event and have agreed to this at checkout. Until then, the 14 days apply in full. Paddle's buyer terms apply to the purchase itself.

13. Law and venue

German law applies, without affecting the consumer-protection rules of the country you live in. For businesses, the place of jurisdiction is Hamburg.